Returns & Exchanges at MzeShop
We want you to love your new style, but if you are not completely satisfied, we offer easy returns within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the garments in their original packaging, ensuring all designer tags and hygiene seals are intact.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing